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    Collaborative confessions

    July 1st, 2009

    by Dr. Kenneth H. Cohn

    One of the wonderful privileges of being a guest blogger on Hospital Impact is that any time I need inspiration, I have always been able to find it in someone else's posts. So it was with Christopher Cornue's insightful, "Where did all the strategists go?"

    Chris makes the point that as a result of the recession, people who plan strategy have become an endangered species, as hospitals focus on cost-containment and daily survival. His comments have prompted me to tell my own story. Like a news reporter who warns the audience before showing graphic footage, I apologize ahead of time to anyone who finds the edgy content or language offensive.

    => Read more!

    Where did all the strategists go?

    June 24th, 2009

    by Christopher Cornue

    Over the past several months, I've noticed a significant shortage of a very important role in hospitals--that of the strategist or planner. These are the folks that understand the market dynamics, the new innovative approaches to care, niches that may exist for evolving technology and are able to collaborate with leadership to develop a vision for the organization's future.

    I believe this type of individual is absolutely necessary for the success of an organization, especially during this "economic downturn"--what better way for a hospital to stay ahead of their competition and leverage ripe opportunities for growth, new service development and revisions of current services than to have dedicated folks remain one step ahead of everyone else.

    => Read more!

    15 free iPhone healthcare apps

    June 23rd, 2009

    iPhoneWith the recent release of Apple's iPhone 3G S, FierceMobileHealthcare decided to take a brief look at 15 commonly used free healthcare apps for the iPhone according to sites like apptism, iAppHealth and Apple.

    Click here to get started.

    'It takes a village'

    June 19th, 2009

    by John Domansky

    Marketing and promoting a hospital or health system is not just a marketing department's responsibility these days--I believe that it is the responsibility (and obligation) of all of the employees. In other words, a "Village" is needed to market and promote the great things that are going on in hospitals on a daily basis.

    => Read more!

    Bullying in the hospital workplace

    June 16th, 2009

    by Nick Jacobs

    Frontiers of Health Services Management published its summer 2009 report on Bullying in Healthcare recently. In this edition, they took an in-depth look into the problems of bullying in the workplace. As many of you know, I have been pontificating about the devastating impact of bullying for a dozen years now, and between the Joint Commission's stand and features like this one, the topic is finally beginning to get the attention that is needed to address the absolutely horrible outcomes prompted by those individuals in healthcare who have long lived as bullies.

    => Read more!

    Confessions of a laid-off hospital administrator

    June 3rd, 2009

    by Toe Knee Chin*

    If you have been following my twitter feed, you'll know that I was laid off from the business development director role at my health system about six weeks ago. I was called into my boss's office and the HR professional was also sitting at the table. Even though I had prepared for this moment and I knew it was coming, my heart was still pumping when I heard, "Unfortunately...Your position was one of the ones that has been eliminated."

    Thousands of times over, this is happening in hospital offices across the country. In fact, just in Chicagoland alone, there's probably been 1,000-plus layoffs. As such, this is obviously a pretty touchy and raw subject for many. Nonetheless, for me, at the risk of sounding a little insensitive or overly positive, I've taken this whole situation as a great opportunity, and am looking at it as great timing.

    I don't get philosophical too often here at Hospital Impact, but maybe this topic deserves a bit of just that. Here are some things I've been thinking about:

    => Read more!

    Q&A: WellPoint's John Jesser and Availity's Julie Klapstein

    May 28th, 2009

    In March of this year, WellPoint and Availity announced a strategic partnership with Availity--a health information network that connects health plans and providers. Anne Zieger, Editor of FierceHealthcare, recently chatted with WellPoint Vice President of Healthcare Management John Jesser and Availity CEO Julie Klapstein about the collaboration, what it means for both parties, and what it could mean for the future of healthcare. Click here for more...

    Healthcare X Prize Blog Rally

    May 28th, 2009

    Scott Shreeve, MD, Senior Health Advisor at The X Prize Foundation, has asked the healthcare blogosphere to take part in this blog rally in order to raise awareness about the Healthcare X Prize Foundation competition and encourage public participation in the prize design. Pass the word around and feel free to post this to your own blog if possible.

    We are entering an unprecedented season of change for the United States healthcare system. Americans are united by their desire to fundamentally reform our current system into one that delivers on the promise of freedom, equity and best outcomes for best value. In this season of reform, we will see all kinds of ideas presented from all across the political spectrum. Many of these ideas will be prescriptive, and don't harness the power of innovation to create the dramatic breakthroughs required to create a next generation health system.

    We believe there is a better way.

    => Read more!

    From hospital CEO to patient: A personal journey

    May 20th, 2009

    by Nick Jacobs

    "Good news," my new physician said. "You passed your cardiac stress test." "Yes," I thought. "That is REAL good news; no open heart surgery, no angioplasty, no more stents. Yeah, that is great news." Even though I know that thallium stress tests are only about 70 percent accurate, I'll take that piece of information and hold it tight while I smile a little.

    "Well," he went on, "Your HDL is not where it should be, and you do have mild kidney failure. We’ll just have to keep an eye on that."

    "Mild kidney failure?" I said out loud. "Wow, that was unexpected," I sighed. What did mild kidney failure mean?

    => Read more!

    Dealing with the alpha doc

    May 15th, 2009

    by Dr. Kenneth H. Cohn

    We usually know him when we see him: Tightly wound, a product of pedigreed training programs, a high achiever, used to getting his way. Most healthcare organizations have at least one of him. He may be the cornerstone of an institute or service line. He is the alpha doc.

    The question we face is, how do we capitalize on his expertise and charisma without dreading to work with him?

    Based on my 500,000 mile journey working in 40 states, I offer the following strategies from healthcare professionals who face this challenge.

    => Read more!

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